Privacy policy

Privacy Policy

Last updated: 04.03.2025

Thank you for choosing NexoTag. This Privacy Policy explains how NexoTag (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you use our website at https://nexotag.com (the “Site”), as well as our mobile application (the “App”) available on Android and iOS devices.

By using our Site or App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

We are NexoTag, a platform enabling users to order and manage smart cards and that link to digital contact information. Our website address is: https://nexotag.com.

2. Information We Collect and How We Use It

2.1. Cookies

We use cookies to enhance your experience on our Site. Below are some ways we use cookies:

  • Login Page: We set a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
  • When Logged In: We set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.

2.2. Embedded Content from Other Websites

Articles on this Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited those websites directly, which may collect data about you, use cookies, and track your interactions.

2.3. Password Resets

If you request a password reset, your IP address may be included in the reset email to help ensure account security.

 

3. Mobile Application Privacy

In addition to the data collected on our Site, we also collect and use personal data within our Android and iOS App.

3.1. Account Registration and Login

To use the NexoTag App, you must create an account using your email address and a password. This information is used strictly to authenticate your account and provide you access to your profile and the App’s features.

3.2. Contact Profiles (vCards)

Within the App, you can create, view, and manage your virtual contact cards (“vCards”). These may include:

  • Your name
  • Phone number
  • Business name
  • Profile photo

These vCards are stored on our servers so that you can access them across your devices and share them with others via NFC or QR code. We do not sell or share this data with any third-party companies. The data is collected and retained solely to provide you with the App’s functionality.

3.3. Subscription Services

We offer in-app subscriptions with multiple tiers that grant different levels of access and features. Subscription details, such as payment and billing information, are processed through the app store on your device (e.g., Google Play Store or Apple App Store) under their respective terms and privacy policies. We do not directly store your payment information; that is handled by the app store platform.

4. Who We Share Your Data With

We do not share your personal data with third parties, except:

  • When required by law, court order, or legal process.
  • To protect our rights, property, and safety, or the rights, property, and safety of others.

We do not sell or provide your personal information to third-party companies for marketing or advertising purposes.

5. How Long We Retain Your Data

  • User Profiles (Website): For users who register on our Site, we store the personal information in their user profile. Users can see, edit, or delete their personal information at any time (username changes are not allowed). Site administrators can also see and edit that information.
  • User Profiles (App): We store your profile data, contact details, and vCards for as long as you maintain an active account.

6. Your Rights Over Your Data

If you have an account on this Site or in the App, you can request:

  • An exported file of the personal data we hold about you, including data you have provided to us.
  • Deletion of any personal data we hold about you (subject to administrative, legal, or security obligations).

If you are unable to locate the account deletion function, you may contact us directly to request data removal.

7. Where Your Data Is Sent

We may use automated tools to detect and prevent spam or fraudulent activity.
Data you provide in the App is stored on our secure servers. We take reasonable steps to protect your information from unauthorized access or disclosure.

8. Security of Your Data

We use appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and App are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on the Site with the “Last updated” date at the top. By continuing to use the Site or App after changes become effective, you agree to be bound by the revised policy.

11. User Tracking

We track user activity solely for analytics purposes to better understand how our app is used and to improve its performance, features, and overall user experience. This may include collecting data such as device information, app interactions, crash logs, and usage patterns.

This tracking is done using analytics tools that may collect limited identifiers (such as device or user IDs) and usage data. We do not use this data for advertising, marketing, or cross-app advertising purposes.

You can manage your tracking preferences through your device’s privacy settings under Settings > Privacy > Tracking, where you have the option to limit or disable tracking across apps.

We value your privacy and are committed to using your data responsibly and transparently.

12. Contact Us

If you have any questions about this Privacy Policy, the data we hold, or wish to exercise any of your rights, please contact us at:

Email: hello@aprilred

Thank you for using NexoTag. We value your trust and are committed to protecting your privacy.